Request a Refund

Submit a simple request for a machine refund

We are sorry to hear that you had an issue with one of our machines. Please fill out the form below and include as much information as possible, such as the machine number, date, time, and what happened. We will review your request and mail you a wash reimbursement if confirmed.

If you wish to simply contact us, please visit the Contact page.


Please note that if we cannot confirm your request, we may be unable to issue a reimbursement.

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